Associates/Franchisee Management

Diagosoft Healthcare provides a powerful framework for managing a distributed network of collection centres, associates, and franchise partners through a centralized system. This enables healthcare providers to maintain operational consistency, enforce standard protocols, and gain real-time visibility across all locations.

The centralized dashboard allows head offices to monitor performance, control operations, and ensure uniform service delivery while still enabling individual centres to manage their day-to-day activities efficiently.

Key Capabilities for Associates & Franchises

• Centralized Operations & Control
  Gain real-time visibility into sales, inventory, and billing activities across all connected centres while maintaining structured oversight and operational consistency. 
• Billing & Accounting Management
  Generate patient invoices, manage local financial records, and track outstanding payments with automatic synchronization to the central system for accurate reporting. 
• Test Allocation & Sample Tracking
  Enable collection centres to register patients, assign diagnostic tests, and track samples using barcode-based systems, ensuring accurate routing and processing at designated laboratories. 
• CRM & Lead Management
  Manage patient interactions, track leads, and maintain engagement through an integrated customer relationship management module designed to support business growth and retention. 
• Reporting & Analytics
  Access detailed insights into operational performance, revenue trends, and patient behavior, enabling informed and data-driven decision-making. 
• Support & Training Management
  Provide structured access to training resources, operational guidelines, and support systems, ensuring adherence to organizational standards and continuous improvement. 

Direct & Third-Party Accounts Management

Diagosoft offers a comprehensive financial management system that supports both direct patient billing and third-party (TPA/insurance) transactions, ensuring complete control over revenue cycles within hospitals and diagnostic centres.

Direct Patient Accounts Management

The direct billing module is designed to deliver fast, accurate, and transparent invoicing at the point of service across outpatient departments, clinics, and diagnostic facilities.

• Automated Invoicing
  Instantly generate detailed bills covering consultations, diagnostic tests, procedures, and pharmacy services with complete transparency. 
• Multiple Payment Options
  Support a wide range of payment methods including cash, cheque, cards, and digital platforms such as wallets and UPI. 
• Outstanding Balance Monitoring
  Track pending payments efficiently with automated reminders and clear visibility into patient account status. 

Patient Portal Integration
Allow patients to securely access billing information, review payment history, and complete transactions through a dedicated online portal or mobile application.